Richmond Community FCU
 
Search:
Savings
Checking
Loans
Credit Cards
Services
About Us
Forms & Applications
Rates
Frequently Asked Questions
How Do I apply for a loan?
First time borrowers need to complete an "Open-End Credit Plan Agreement" and a Loan Application. Both can be obtained through your on-site representative, or call the credit union and we will be happy to mail one to you. Subsequent loan requests require an update form that can be faxed, or in some instances we can take the information over the phone. You can also access the loan application online by clicking here. Once you complete the form, please either mail or fax it in to us. Click here to view our contact information.

How long do I have to be a member before I can apply for a loan?
You may apply for a loan as soon as you become a member. There are no membership time requirements for loan qualifying.

How do I add/remove a joint member to/from my account?
To add a member you will need to complete a new signature card where you and the joint member sign where indicated. To remove a joint member, all joint members of the account need to agree to the removal, or the account can be closed and remaining joint members may open a new account.


How do I change my payroll deduction?
Payroll deduction is an agreement between you and your employer. Payroll deduction change forms are available from your employer and should be filed with them. When changing deductions, remember to indicated the total amount you want deducted from your check and forwarded on to the credit union.

 

Direct Deposit Questions

Why should I use Direct Deposit?

  • Safe – Your paycheck is protected against loss or theft.
  • Worry-free – Now you can be assured that your check is deposited, even when you're away from home.
  • Saves time – You no longer have to make special trips to the credit union or stand in long lines on payday.
  • Convenient – No more waiting for the mailman. Your deposits will be made for you automatically, allowing you to set your own timetable for getting cash.

How do I apply?
Our Member Service Representatives have all the necessary forms. If you wish, they will be happy to fill them in for you. All you have to do is tell them how you want your money distributed and sign your name. Richmond Community FCU will take care of everything else.

How will I be able to keep track of my money?

  • Your check stub from your paycheck is your permanent record.
  • With Audio Response (MAX) you can check your balance any time.
  • Using RCFCU@Home you can do your banking conveniently from home.

Is there a charge for this service?
This service is free to all participating Richmond Community FCU members
.

 

Member Privilege Protection Questions

Q. Do I have to apply for Member Privilege Protection?
A. No. If you have maintained your account in good standing and have met the credit union criteria, we will assign Member Privilege Protection to your checking account.

Q. What if I do not want Member Privilege Protection?
A. You may opt out of Member Privilege Protection at any time by signing an opt out form. Just ask a representative for an opt out form to sign.

Q. How can I access Member Privilege Protection?
A. You may access Member Privilege Protection through checks, limited over-the-counter transactions and ACH (Automated Clearing House) transactions.

Q. May I use Member Privilege Protection to cover ATM withdrawal transactions?
A. No. Member Privilege Protection DOES NOT cover ATM transactions.

Q. Is there a limit as to how much I can overdraft my account?
A. Yes. You will be assigned a limit to your account. If you exceed your limit checks will be returned NSF, the NSF charges will apply and privileges revoked.

Q. Is there a charge for this service?
A. There is only a fee if you use the service. A fee of $35.00 will apply each time you use the service.

Q . Can Member Privilege Protection charges be waived?
A. No. Member Privilege Protection fees are not eligible for discounts or reimbursements.

Q. Is Member Privilege Protection a loan?
A. No. We extend this non-contractual courtesy to members who maintain their accounts in good standing. This service is discretionary on the part of the credit union and can be taken away at any time if determined by the credit union your account is not in good standing.

Q. Can I use to Member Privilege Protection to pay on my loan with the credit union?
A. No. You cannot use Member Privilege Protection to meet this obligation.

Q. When do I have to repay the overdraft?
A. You will need to bring your account to a positive end-of-day balance at least once every thirty (30) days. If you do not bring the account to a positive balance in the 30 days, the account will be closed, turned over to collections and reported to Chexsystems.